Delivery Information

 

SHIPPING AND RETURNS

WHEN CAN I EXPECT MY ORDER?

Your order will arrive within 4-5 business days.

WHERE DO YOU SHIP FROM?

Orders are shipped from either our main warehouse in Montreal, or from one of our fullfillment centres located across Canada.

WHAT IS YOUR RETURN POLICY?

All products sold at a discount from regular pricing or sold as part of a promotion are final sale and not eligible for returns or replacements.

You may exchange your product within 30 days of the original purchase date for any non final sale purchase. Merchandise must be returned and received unworn, in the original packaging, with the original shipping invoice.

Just follow these simple steps: 

  1. Email us your order number and the email address used when placing your order, or simply reply to your order email.
  2. Pack item(s) in the original packaging including any documentation, accessories and manuals received with the product - make sure the package is secure and that the contents are not in risk of being damaged during shipping.

Please allow 7-10 business days to process your exchange. Postage is required for all exchanges.

Don't be shy to contact us if you have any questions : sales@priverevaux.ca